Last updated: December 2025

Kyabram Greens (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using this website or submitting your details, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information when you:

• Register your interest
• Submit an enquiry form
• Download a brochure
• Contact us by phone or email
• Engage with us on social media
• Visit our website

The information we collect may include:

• Name
• Email address
• Phone number
• Suburb/postcode
• Buyer type (e.g., first-home buyer, investor)
• Preferences and enquiry details
• Website usage data (via cookies & analytics)

We only collect information that is reasonably necessary for our business activities.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Provide project updates and information
• Share new releases, pricing, offers or events
• Improve our website and customer experience
• Communicate with you via email, phone or SMS
• Provide marketing materials relevant to Kyabram Greens or related property opportunities
• Comply with legal obligations

You may unsubscribe from marketing communications at any time.

3. Disclosure of Your Information

Your information may be shared with:

• Koham Property (the appointed project sales and marketing team)
• Our CRM providers (e.g., ActiveCampaign, Arcanite)
• Website hosting and analytics partners
• Professional advisers where required (legal, accounting)
• Relevant service providers assisting with project delivery or communications

We do not sell, rent or trade your personal information.

Where information is stored overseas (e.g., CRM services), we take reasonable steps to ensure compliance with Australian privacy standards.

4. Data Storage & Security

We take reasonable steps to protect personal information from:

• Misuse
• Loss
• Unauthorised access
• Modification
• Disclosure

This includes secure servers, password protection, restricted access and data encryption where applicable.

5. Cookies & Website Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to:

• Understand website traffic
• Improve user experience
• Customise content

Cookies do not personally identify you. You can disable cookies in your browser settings if you prefer.

6. Access & Correction

You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate, out of date or incomplete.

Requests can be made by contacting us using the details below.

7. Privacy Complaints

If you believe your privacy has been breached, please contact us. We will investigate and respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions, requests or concerns about this Privacy Policy, please contact:

Koham Property
Acting on behalf of Kyabram Greens
0435 222 278
info@kohamproperty.com.au
www.kohamproperty.com.au